Gaming

From Play to Performance — Powering a Gaming Brand’s DTC Ascent

Client: Gaming Accessories & Hardware Brand (U.S.-based, DTC)

Agency: Echo & Impact

Scope: Brand Strategy | Shopify Store | Paid Ads | Creator Campaigns | Email + Retargeting

Duration: 6 Months

Audience: U.S. Gamers 16–40 | Console & PC | Competitive + Casual Segments

The Challenge

The client launched a line of performance-driven gaming accessories—mice, mechanical keyboards, headsets, and RGB gear. While they had R&D innovation and early praise from niche Reddit communities, they lacked a strong DTC presence.

The brand needed to go beyond specs and pixels—to create emotional resonance in a hyper-competitive category ruled by legacy players and influencer hype.

Echo & Impact stepped in to turn tech talk into traction—and gamer trust into brand equity.

Objectives

  • Build a cohesive digital brand identity that resonates with serious gamers

  • Launch a high-converting Shopify store with a tech-meets-lifestyle experience

  • Scale paid acquisition using creator-led content and performance-based ads

  • Maximize LTV through personalized emails and loyalty rewards

What We Did

1. Brand Positioning & Identity

We gave the brand a new core message:
🎮 “Gear that keeps up.”
We focused on durability, speed, and style—without overcomplicating specs. Our voice hit the balance between insider language and mass accessibility, ideal for the U.S. gamer market.

2. Shopify Store Build

  • Gamified the user journey with dynamic visuals, hover-stats, and gear comparison tools

  • PDPs included latency benchmarks, real gamer testimonials, and setup inspiration galleries

  • Integrated bundle builder for multi-product setups (e.g., mouse + pad + wrist rest)

3. Paid Media Strategy (Meta, YouTube Shorts, Google)

  • Highlight reels showing unboxing, performance testing, and live gameplay

  • Google Search + Shopping targeting buyers looking for latency, ergonomics, RGB setups

  • Retargeting focused on specs validation and social proof (“Top 3 Gaming Mice of 2024”)

4. Creator & Streamer Campaigns

  • Collaborated with 50+ mid-tier Twitch streamers and YouTube gaming reviewers

  • Created “Setup Tours” that showcased full gear integrations

  • Deployed co-branded promo codes for trackable conversions + urgency

5. Email & SMS Marketing (Klaviyo + Postscript)

  • Segmented flows by platform (console vs. PC), game type, and purchase stage

  • Launched limited-edition drops, early access lists, and restock alerts

  • Gamified loyalty program with XP-style perks for referrals and purchases

Results After 6 Months

KPI

Outcome

Total Revenue

$1.9M

ROAS (Paid Campaigns)

7.3x

New Customers

31,000+

Returning Customer Rate

33%

Influencer-Sourced Conversions

30% of total new orders

Email + SMS Revenue Share

38%

The Echo & Impact Signature

Gamers move fast. So did we. Echo & Impact brought story, speed, and credibility to a brand that was once niche—and helped it echo across Discords, streams, and loadouts across the U.S.

The echo came from creators, reviews, and viral TikToks.
The impact came in sales, retention, and brand traction in a cutthroat space.

We create the Echo. You create Impact.

Client Testimonial

“We went from DIY ads and slow growth to being everywhere in our category. Echo & Impact understood gamers, understood scale—and got us both.”
— Head of Marketing, Gaming Hardware Brand

2025 Copyright © Echo & Impact.
All rights reserved.
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About

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