Aesthetic Clinic

Making Beauty Bookable — Scaling an Aesthetic Clinic with Precision Digital Strategy

Client: Aesthetic & Medspa Clinic (U.S. Metro Market)

Agency: Echo & Impact

Scope: Brand Positioning | Local SEO | Paid Ads | Website Optimization | CRM Integration

Duration: 6 Months

Target Market: Women 25–55 | Aesthetic-Conscious | Urban & Affluent Suburbs

The Challenge

This medspa clinic offered best-in-class procedures—Botox, filler, laser treatments, and facials—backed by certified injectors and board-level physicians. But despite the expertise, bookings were unpredictable, and their digital experience didn’t reflect the elevated in-clinic quality.

They had a good brand, but no echo.

Echo & Impact was brought in to elevate their online visibility, drive appointment flow, and build digital trust that converts.

Objectives

  • Increase appointment bookings and consultation requests via paid + organic traffic

  • Improve local visibility in Google Search, Maps, and service-specific searches

  • Position the clinic as a premium, safety-first destination

  • Optimize retention through lifecycle marketing (email + SMS)

What We Did

1. Website & Booking Funnel Overhaul

  • Rebuilt the clinic’s website with mobile-first UX

  • Created treatment-specific pages with before/after galleries, FAQs, and risks/benefits

  • Installed a “Book My Consultation” lead form with live Zapier CRM sync

  • Added trust elements: injector bios, credentials, and HIPAA-compliant messaging

2. Paid Media Strategy (Meta + Google)

  • Google Ads targeting:
    “Botox near me,” “Lip filler [city],” “medspa [ZIP],” “microneedling cost [state]”

  • Meta Ads featuring real client transformations with privacy-safe visuals

  • Funnel split testing for promos like “$50 off first treatment” vs. “Free skin consult”

3. Local SEO + Google Business Optimization

  • Optimized Google Business Profile with high-res images, services list, and FAQs

  • Built out content hubs around key treatments for organic search rankings

  • Implemented schema and review-request automations post-appointment

4. Retention & Lifecycle Flows (Klaviyo + SMS)

  • Monthly promo newsletters + seasonal treatment guides

  • SMS reminders for touch-up windows (Botox: 3 months, Facials: 6 weeks)

  • Birthday and anniversary offers to build client loyalty and referrals

Results After 6 Months

KPI

Outcome

Online Appointment Inquiries

1,020+ (↑ 192%)

ROAS (Blended Paid Campaigns)

7.4x

Google Search Visibility

↑ 126% (non-branded keywords)

New Google Reviews Collected

+142 (4.9 avg rating)

No-Show Rate (Post-SMS)

↓ 37%

Repeat Booking Rate

44%

The Echo & Impact Signature

We didn’t just make the clinic look premium—we made it convert like one. By combining a trust-building strategy with high-performance funneling, Echo & Impact helped the clinic echo across inboxes, search engines, and client referrals.

The echo happened in real conversations, reviews, and shares. 

The impact happened in booked schedules, high-margin treatments, and brand authority.

We create the Echo. You create Impact.

Client Testimonial

“I used to wonder why people weren’t booking when our work spoke for itself. Echo & Impact turned our digital presence into a silent salesperson. We’re booked out weeks in advance now.” — Founder & Medical Director, Aesthetic Clinic